Wendy Smith Coaching

Privacy Policy

Wendy Smith Coaching is committed to protecting and respecting your privacy. This policy explains how your personal data is collected, used and stored in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 201

I provide coaching and EFT for individuals and groups in the UK and overseas. This policy explains how the information I collect about you is used and kept securely and explains your privacy choices when using my website and services as well as your right to access your information under Data Protection Legislation.

I will not share your information with any other organisation, except with your consent or in exceptional/emergency circumstances where I believe that the sharing of information about you is vital to protect you or another person.

How Your Information Is Used

  • To respond to enquiries

  • To arrange and deliver coaching and EFT sessions

  • To process payments

  • To send appointment confirmations or relevant information

  • To maintain client records

  • To improve website functionality and user experience

  • To update you about any services which may be of interest to you

  • To send you newsletters or blogs

I will only use your data where I have a lawful basis to do so, including:

  • Your consent

  • Performance of a contract (when you book services)

  • Legitimate interests (such as responding to enquiries)

  • Legal obligation

How Your Data Is Stored

Your information is stored securely using password-protected systems and secure third-party platforms. I take reasonable steps to protect your data from loss, misuse or unauthorised access.  Personal data is retained only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.

Your Rights

Under UK data protection law, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time (where consent is relied upon)

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

You can contact the ICO at: https://www.ico.org.uk

 Changes to This Policy

This privacy Policy may be updated from time to time. The latest version will always be available on this website.

Website Cookies and Analytics

This website may use cookies and analytics tools to understand how visitors use the site and to improve functionality.

You can adjust your browser settings to refuse cookies if you prefer